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Important Updates

EU Update - 1 July 2021

On 1st July, the EU introduced the IOSS scheme to 'simplify' taxes for goods imported to the EU and scrapped the exemption for tax on low value goods (under 22 EUR). I have NOT registered for the IOSS scheme at this time. 

This means that goods to the EU will be sent 'Delivered Duties Unpaid (DDU)' and you will have to pay customs and duties before your package is released. These fees vary from country to country and I cannot advise on what these exact costs will be and it may also cause some delays on packages.

I have decided not to suspend shipping to the EU at this time, but will advise that if you would rather pay your fees up front so there are no nasty surprises, you can shop via my Etsy shop instead here - as a global marketplace, Etsy collect these taxes and all of the information needed is integrated with my Royal Mail account to ensure you don't pay tax twice.

I will update should my IOSS registration position change, but as my current EU sales are a low percentage of overall sales, I cannot justify the extra time and expense to submit quarterly tax returns for this scheme.

Visit Royal Mail if you would like to learn more about this.


Covid 19 Update - Ongoing

Delivery times within the UK continue to be affected due to staff shortages at Royal Mail whilst staff have to self-isolate. I recommend allowing extra time for your order if it's a gift or needed for a specific date. You can also upgrade to a tracked service. Although most orders via First Class are currently back to taking 2-3 working days, my local sorting office in Nottingham has experienced some delays.

At the start of the very first lockdown in 2020 I switched to business collections with Royal Mail so my dispatch times are unaffected, I send orders out 2-3 times per week.